Registration may be required for you to use certain services provided on our website.  You may register with us by providing your name, address, phone number and email address.  Please refer to our Privacy Policy on our website for more details on how we protect your information.  Upon registration you will receive your username and password.  You are responsible for maintaining the security of your username and password and you are also responsible for any action taken using your username or password.  We have taken reasonable steps to ensure the security of your information on our systems.

Purchasing Tickets

In order to purchase a ticket from our website you choose a ticket from our listings and when you have found the ticket(s) you want at the right price you click to purchase that ticket.  You then enter and confirm your credit card information and confirm to purchase that ticket.  Event tickets are purchased in a free and fluctuating market where prices may change at any time.  Prices displayed on our website are inclusive of VAT.

Payment 

100% full payment must be received and verified by us in order to guarantee that a ticket purchase transaction has occured.  We accept credit cards as a method of payment.  All payments will be taken in Euro and your credit card will be charged by Premier Tickets.  Ticket prices are guaranteed only when an order is placed and payment is processed.

Confirmation

A confirmation email receipt will be issued upon placing your order.  If you do not receive a confirmation please phone us at 01 6877700 to request another confirmation email.  We are not responsible for any internet connection errors experienced while making an online booking.  If you have not received an order confirmation email, it is your responsibility to contact our office to verify your online booking.

Cancellation/Re-scheduling of Events

Events are sometimes postponed or cancelled completely.  Event dates and times that are printed on the tickets are usually subject to change.  It is important that you check with the event venue to ensure that you arrive at the correct time and on the correct date.  If an event is re-scheduled the tickets will often be valid for the new date.  All tickets purchased on our website are final and no refund or exchanges will be given unless the event is cancelled entirely and the original event organisers offers buyers a refund for their tickets.  If this occurs we will refund only the "face value" of the tickets purchased.

Seating

Tickets purchased can only be guaranteed in pairs but if the number of tickets purchased exceeds this we will do our best to ensure that seats are positioned as close together as possible.

Delivery/Collection of Tickets

Alternatively for the standard An Post charge we can dispatch your tickets using An Post delivery postal service.  It is your responsibility to provide us with a safe and secure delivery point and also to be contactable by email or telephone up until the time of the event.  We will not be liable for any incomplete address, returned deliveries or missing mail.  For telephone orders it is your responsibility to review the confirmation email ensuring that all details are correct.

Accuracy

The contract of purchase is not completed until the tickets are dispatched. We will dispatch the tickets to you as soon as possible.  Once tickets have been delivered to you it is your responsility to immediately check the tickets.  If there are any discrepancies between the tickets received and what you ordered, you must notify us within 48 hours.  Please note in circumstances where you report a discrepancy thereafter we are unable to amend the tickets and you will by default accept the delivered tickets as valid.

Delivery Timing

Tickets will be delivered to you as soon as possible but they are often released by the promoters only shortly before the event.  We attempt to ensure that all deliveries are made within 3-4 days of the event but in rare circumstances tickets may be delivered later and we may require you to collect them from our City Centre office or from a Premier Tickets representative at the venue.

Irish Law

This web site is provided according to and governed by Irish law. By accessing or viewing any of the information provided in this site, you are accepting that Irish law applies to this site and Irish courts have exclusive jurisdiction over any dispute which may arise in relation to the use and operation of this site. If you choose not to accept the applicability of Irish law and the jurisdiction of Irish courts, please leave this site now.